Why is the basket rolling out?
The dishwasher is not level, try adjusting the rear leg to level the dishwasher.
Why doesn’t my dishwasher door close properly?
The dishwasher has not been installed correctly. Please refer to the use and care guide, or have ASKO reinstall it (charges apply).
What is the best way to stack the dishwasher?
Please refer to your use and care guide for full instructions.
Should I scrape my plates clean before loading them in the dishwasher?
Scrap large items off of the dishes only. Leave the food particles on the dishes as the enzymes in the detergent work with the enzymes in the food and that is what cleans the dishes. If no food particles left, the detergent can not do it’s job.
How many place settings can fit in the dishwasher?
14-17 place settings depending on the model.
How should I load my dishwasher?
Do not stack items on top of one another as they will not wash. The use and care guide offers an example of how to load your dishwasher.
What maintenance is required on the dishwasher?
Clean the main coarse filter after every wash for food particles (the filter with a handle). The stainless steel filter needs cleaning every three months.
Why do I have fault codes appearing on the dishwasher?
Please refer to your use and care guide for instructions, or contact ASKO’s Service Department toll free at 1-800-898-1879.
Which program should I use?
This depends on the type of load you wish to wash. Please refer to your use and care guide for full washing instructions.
Why are my pots still not clean?
Select the heavy / pots wash and place your pots in lower basket with a PowerZone underneath them (not on all models).
Why are my dishes not clean?
Have the filters been cleaned?
What is a PowerZone?
This is a separate arm located in the base of the dishwasher, which helps clean pots and pans (not on all models).
Can I put delicate glassware in the dishwasher?
Yes, provided the glassware is dishwasher safe. Please refer to your use and care guide for washing instructions regarding delicate items.
How often should I clean the filter?
Once every three months or sooner depending on usage.
Can I open the door mid cycle?
Yes, the dishwasher will recommence once the door is closed.
How do I know when the cycle is completed?
Depending on your model, it will be indicated on the display panel or the status light. Some models will also have audible end signal in conjunction with a visual display.
What detergent should I use?
Any major brand as long as it is suitable for a dishwasher. Dishwashing detergents cannot be used.
Do I need to use rinse aid?
Yes, this aids the drying process.
How do I clean the stainless steel exterior?
Use a damp cloth as our dishwashers are TouchProof™ stainless steel so no detergents are required.
Does ASKO have a freestanding dishwasher?
Does ASKO have a built in dishwasher?
How do I adjust the kick plate?
Simply pull out the adjustable arms located under the dishwasher door.